Welcome to CrispPay.com, a leading Nigerian E-commerce Marketplace for Digitally Delivered Services. In this Privacy Policy, references to “you” means any person submitting any data to us or our agent or the Site.
We value the trust you place in us and that is why we always insist on the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Collection of Personally Identifiable Information
We collect personally identifiable information (name, email address, phone number, etc.) from you when you set up a free account with CrispPay. While you can browse some sections of our site without being a registered member, however making payment for certain services do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Use of Demographic and Profile Data
We use your personal information to provide the services you request. We also use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services, inform you about special offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are) and not for obtaining any other information about you (for example targeted advertising).
CrispPay places cookies in your computer's hard drive. Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others in the belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. CrispPay is not responsible for the privacy practices or the content of those linked websites.
Security
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to take steps to protect against unauthorized access to your account and your password. You should keep confidential your password and any security questions. The security of your CrispPay Account relies on your protection of your password and security questions. DO NOT SHARE YOUR PASSWORD. If you do share your password with a third party for any reason, the third party may have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing your Profile settings, and also contact us right away.
Choice/Opt-Out
CrispPay provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
Duration of Information Storage
We will only keep your information for as long as we are either required by law or as is relevant for the purposes for which it was collected.
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.